You have the right to cancel this agreement if you do so within thirty (30) days of the day you receive the equipment.
If your order has already been installed and you wish to cancel, you must return your products within 30 days. You should not use the equipment after you have given us notice to return the equipment and should keep it safe.
To return your product you can contact us via email at customerservices@monsowater.com or via live chat.
Within your email, can you please include the following:
- Your full name and date of birth
- Full address and postcode
- The product you wish to return.
We will call you as soon as possible to schedule a visit to uninstall the equipment, do the necessary checks and fill the hole in the countertop if necessary.
For more information about returns, please contact us.